FAQ's - Frequently Asked Questions
What is a short haul move? This is a move that is less than 450 miles. Make sure to inquire with your moving company as you may have to pay long distance charges even for short haul moves.
What is a local move? This usually refers to moves that are less than 100 miles and within the same state.
What is an intrastate move? This refers to a move of more than 100 miles within the same state.
Should I purchase valuation insurance? Check with your homeowner’s insurance policy to see exactly what is covered. Depending on your particular policy, you may want to consider purchasing valuation insurance in case of damage during your move.
How should I move any hazardous items? We recommend that you dispose of any hazardous items such as paint, propane tanks and aerosols. Professional movers can’t move combustible or hazardous items because of the potential for fires or explosions.
How can I ensure that special items will treated with extra-special care? You can move some of the items that have high sentimental or monetary value yourself. If you prefer to let your movers complete this task, make sure you clearly indicate which items you would like them to take special care with during the move.
Can I ride with the movers on my moving day? No, moving companies do not allow passengers to accompany them in the moving truck for liability reasons.
What should I do with the food in my fridge? You must empty your refrigerator before moving it, so we recommend transporting your food and other perishables in a cooler during your move.
What is a bulkhead? This is a divider or partition that separates your items from the rest of the trailer or moving truck.
How long will it take me to move? Your actual move will depend on many factors including the weather conditions, size of your shipment, time of year, distance to your destination and time required for loading and unloading.
Will I have to pay for anything besides labor costs for my move? Yes, you may have to pay for required packing supplies and for special care required to pack delicate or oversized items such as televisions or pianos. Make sure to discuss these fees with your moving company before your move.
What is a Bill of Lading? This is an official contract between you and your moving company.
Should I take an inventory of my items before moving? Yes, we recommend that you complete a detailed inventory of all the items within your home before the actual move. If possible, take digital photos or a video of the contents in each room. Make sure to store the photos or video safely during your move, because they can be very helpful if you need to file an insurance claim.
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